Nikkiah Wintermoon
Dec 15th, 2003, 01:01:26 PM
Ok. I need to rant. I apologize in advance for this, but my nerves are shot from stress and if I don't get this off my chest I will simply pop someone's head like a huge zit!
I work in retail at the moment. Long ago, I worked in retail but I quit and it's been ... hm ... its been .... *counts on fingers* .... 11 years since I worked in retail. My other jobs have been nice desk jobs, away from the general public. Working in retail again only reminds me of why it is I quit all those years ago.
The general public is utterly rude and uberly disgusting. Just to point out the things that grate on my nerves and make me bite my tongue so I don't get fired for saying something ...
Number one pet peeve about the general public = Jeebus! Women, women women! Pay attention. When using the public ladies room in whatever establishment you're frequenting. .. DO NOT leave your used sanitary napkins/tampons on the back of the friggen toilet seat if there isn't a little trash box screwed to the stall!! Is it really all that hard to wrap it up in toilet paper and toss it away in the garbage can or in the lil trash screwed to the wall of another stall!? :x :x :x :x
(Sorry for grossing y'all out with that one)
2. The shopping cart. Ok, where I work, the cart corral is RIGHT BY THE EXIT DOORS! Do you think the customers ever return the cart? NO! They leave the thing either in front of the person who is next in line, in the aisle so no one can walk or they shove it past the corral. Like its just oh-so-hard for the customer to take those 2 extra steps past the exit doors to return the cart to its proper place. I swear, I am this close to just snapping at the next bimbo who leaves their cart out for someone else to return.
3. When rummaging through items on the shelves, hanging from their lil hangers and all that other jazz .. if you pick it up - PUT IT BACK FROM WHENCE IT CAME. Don't just toss it down somewhere else. Do the shoppers think that the lil 'cleaning fairy' comes through the store and puts everything back in its proper place? NO! If that were the case, I wouldn't be at work several nights a week until ten o'clock at night cleaning up after the lazy tards!
4. Ok, back to the bathroom thing. This goes for men too, so pay attention. If your tummy isn't feeling quite right ... please don't miss the stupid toilet! Seriously, its not this itty bitty hole the size of a soup can that you're doing your #1 or #2 business into. It is large enough to catch everything you're dumping in there. Its really gross to go in and find that someone (especially a woman) has missed the target completely!
(Uh, no I don't clean the bathroom at work. Come to think of it, after this past week, I doubt I'll ever use a public bathroom again!)
5. When standing in line, wait your friggen turn. Don't go throwing your items for purchase up on the counter before there's enough room to accomodate them. Its really rude to rush the person ahead of you and its not wise to tick off the cashier. Granted, the cashier can't say all that much without the potential of losing his/her job, but still .. you want friendly customer service, BACK OFF!
6. Pay close attention to this one, folks. Contrary to popular public belief - The customer is not always right. So, before going off all half-cocked on the cashier, read the ads posted in the fliers, papers and on display carefully. I had some snotty {enter explitive here} ho-bag cop one of those attitudes of "Lets take it outside" over a sale that ended the week prior.
Customer: "Those are half off."
Me: "I'm sorry ma'am, but that sale ended on December 6th."
Customer: "Come on, I'll show you the sign posted."
Me: "Alrighty then."
*walk all the way to the other side of the store. look at the sign. point to the part on the ad in bold lettering: "Sale good thru December 6, 2003."*
Customer: "Well. That sign is deceiving, I want it at half off."
Me: "You know lady, I can't do that. The ad is not deceiving. I'm sorry if you didn't read it correctly, but I cannot give you half off on the item. Do you want it or not?"
Customer: "Ugh, I don't want it then."
Mind you, the item's normal price was a whole $2.49! So, because she couldn't read the ad completely (and yes, it was easily entirely visible), I had to make my other customers wait as we traipsed around the stupid store and back.
Now mind you, I'm real friendly with my customers and very helpful, but this time of year it seems as if everyone turns into Mr. Scrooge and instead of "Tis the season to be jolly" it becomes "Tis the season to be a grouchy {enter explitive here}"
Most retail stores have a policy that states if an item you purchase goes on sale within 14 days from the date on your receipt, you can bring in the item and the receipt and get a refund of the sale price.
I think it's pretty ignorant for someone to come in 21 days after the purchase and argue with the manager over a refund. I think its rather stupid of the manager to buckle and give in to the customer. I had that happen last week. Because the manager didnt stick to the policy, I had to refund the guy over $150! I see that as nothing but thievery from the store on his part. The policy is posted at the register where its easily seen. Its not like the jerk didn't know the policy. Heh, I did however, only issue him store credit :) But still ...
Ok, I think I'm done ranting about the public now.
Wow, that felt so good to get it off my chest :) Thanks for letting me do that.
Oh, so this rant doesn't end on a sour note: I did have 1 customer who actually thanked me for coming in to work. He also told me he really appreciated that I was there. So, that does make it worthwhile but its few and far between that people hear that these days.
(Oopsies! Sorry, I changed it to {enter explitive here} :) )
I work in retail at the moment. Long ago, I worked in retail but I quit and it's been ... hm ... its been .... *counts on fingers* .... 11 years since I worked in retail. My other jobs have been nice desk jobs, away from the general public. Working in retail again only reminds me of why it is I quit all those years ago.
The general public is utterly rude and uberly disgusting. Just to point out the things that grate on my nerves and make me bite my tongue so I don't get fired for saying something ...
Number one pet peeve about the general public = Jeebus! Women, women women! Pay attention. When using the public ladies room in whatever establishment you're frequenting. .. DO NOT leave your used sanitary napkins/tampons on the back of the friggen toilet seat if there isn't a little trash box screwed to the stall!! Is it really all that hard to wrap it up in toilet paper and toss it away in the garbage can or in the lil trash screwed to the wall of another stall!? :x :x :x :x
(Sorry for grossing y'all out with that one)
2. The shopping cart. Ok, where I work, the cart corral is RIGHT BY THE EXIT DOORS! Do you think the customers ever return the cart? NO! They leave the thing either in front of the person who is next in line, in the aisle so no one can walk or they shove it past the corral. Like its just oh-so-hard for the customer to take those 2 extra steps past the exit doors to return the cart to its proper place. I swear, I am this close to just snapping at the next bimbo who leaves their cart out for someone else to return.
3. When rummaging through items on the shelves, hanging from their lil hangers and all that other jazz .. if you pick it up - PUT IT BACK FROM WHENCE IT CAME. Don't just toss it down somewhere else. Do the shoppers think that the lil 'cleaning fairy' comes through the store and puts everything back in its proper place? NO! If that were the case, I wouldn't be at work several nights a week until ten o'clock at night cleaning up after the lazy tards!
4. Ok, back to the bathroom thing. This goes for men too, so pay attention. If your tummy isn't feeling quite right ... please don't miss the stupid toilet! Seriously, its not this itty bitty hole the size of a soup can that you're doing your #1 or #2 business into. It is large enough to catch everything you're dumping in there. Its really gross to go in and find that someone (especially a woman) has missed the target completely!
(Uh, no I don't clean the bathroom at work. Come to think of it, after this past week, I doubt I'll ever use a public bathroom again!)
5. When standing in line, wait your friggen turn. Don't go throwing your items for purchase up on the counter before there's enough room to accomodate them. Its really rude to rush the person ahead of you and its not wise to tick off the cashier. Granted, the cashier can't say all that much without the potential of losing his/her job, but still .. you want friendly customer service, BACK OFF!
6. Pay close attention to this one, folks. Contrary to popular public belief - The customer is not always right. So, before going off all half-cocked on the cashier, read the ads posted in the fliers, papers and on display carefully. I had some snotty {enter explitive here} ho-bag cop one of those attitudes of "Lets take it outside" over a sale that ended the week prior.
Customer: "Those are half off."
Me: "I'm sorry ma'am, but that sale ended on December 6th."
Customer: "Come on, I'll show you the sign posted."
Me: "Alrighty then."
*walk all the way to the other side of the store. look at the sign. point to the part on the ad in bold lettering: "Sale good thru December 6, 2003."*
Customer: "Well. That sign is deceiving, I want it at half off."
Me: "You know lady, I can't do that. The ad is not deceiving. I'm sorry if you didn't read it correctly, but I cannot give you half off on the item. Do you want it or not?"
Customer: "Ugh, I don't want it then."
Mind you, the item's normal price was a whole $2.49! So, because she couldn't read the ad completely (and yes, it was easily entirely visible), I had to make my other customers wait as we traipsed around the stupid store and back.
Now mind you, I'm real friendly with my customers and very helpful, but this time of year it seems as if everyone turns into Mr. Scrooge and instead of "Tis the season to be jolly" it becomes "Tis the season to be a grouchy {enter explitive here}"
Most retail stores have a policy that states if an item you purchase goes on sale within 14 days from the date on your receipt, you can bring in the item and the receipt and get a refund of the sale price.
I think it's pretty ignorant for someone to come in 21 days after the purchase and argue with the manager over a refund. I think its rather stupid of the manager to buckle and give in to the customer. I had that happen last week. Because the manager didnt stick to the policy, I had to refund the guy over $150! I see that as nothing but thievery from the store on his part. The policy is posted at the register where its easily seen. Its not like the jerk didn't know the policy. Heh, I did however, only issue him store credit :) But still ...
Ok, I think I'm done ranting about the public now.
Wow, that felt so good to get it off my chest :) Thanks for letting me do that.
Oh, so this rant doesn't end on a sour note: I did have 1 customer who actually thanked me for coming in to work. He also told me he really appreciated that I was there. So, that does make it worthwhile but its few and far between that people hear that these days.
(Oopsies! Sorry, I changed it to {enter explitive here} :) )