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Imperial Galactic Holonet
Mar 28th, 2008, 09:22:17 PM
I can only log into this account if I'm using the sw-fans.net address, and when I try to log into it on www.sw-fans.net it tells me I've entered an invalid password.

Apparently this account doesn't exist on both sites. Oh and the error message I get says "You have used 0 out of 5 login attempts. After all 5 have been used, you will be unable to login for 15 minutes." - even if I've clicked more than once on it.... and refreshed the page, dumped all temporary files and cookies etc....

Help!
TheHolo.Net
Mar 28th, 2008, 10:57:18 PM
Apparently this account doesn't exist on both sites. There is only one site. This is almost certainly an issue with cookies on your computer.

If you would like me to troubleshoot the issue further please post with permission for me to reset your password and test it myself with that account.
Kvettch
Mar 29th, 2008, 03:19:03 AM
Go ahead, I'd be grateful. Doesn't work either here nor at work so I dunno.....
Imperial Galactic Holonet
Mar 29th, 2008, 03:54:38 AM
Login & test post 1 from www.sw-fans.net (http://www.sw-fans.net).
Imperial Galactic Holonet
Mar 29th, 2008, 03:55:47 AM
Logout, login & test post 2 from www.sw-fans.net (http://www.sw-fans.net/).
Imperial Galactic Holonet
Mar 29th, 2008, 03:57:55 AM
Logout, login to sw-fas.net, & test post 1.
Imperial Galactic Holonet
Mar 29th, 2008, 03:59:02 AM
Logout, login to sw-fas.net, & test post 2.
Imperial Galactic Holonet
Mar 29th, 2008, 04:00:50 AM
There is no bug. The account works fine.
TheHolo.Net
Mar 29th, 2008, 04:08:55 AM
I can find no problem with the account nor can I reproduce the problem you described.
TheHolo.Net
Apr 1st, 2008, 07:47:02 AM
I sent you a PM from Imperial Galactic Holonet. Did you try to see if it still does it to you, since the password was reset?
Darven
Apr 2nd, 2008, 03:11:38 AM
Seems okay now. Very odd.
TheHolo.Net
Apr 2nd, 2008, 07:40:48 AM
We'll go with: 'resetting the password fixed the problem'. :)