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Lilaena De'Ville
Aug 14th, 2006, 03:31:25 PM
I'm having trouble connecting to the directory of my swf-agglomeration.net domain via Filezilla. I recently renewed my hosting package with hytekhosting, and since then I haven't been able to pull up the directory listings!

It is logging in fine, but times out when trying to retrieve the directory.

I contacted hytekhosting's help desk and they said that the ftp was working fine on their end.
Other considerations are:
-An improperly configured router. Try removing the router and connecting directly to the internet.
-Improperly configured FTP software. Please try a different FTP client.
-Improprerly configured computer or firewall software. Please try a different computer.

I updated filezilla to see if maybe the problem was there, but its still doing the same thing. It can't be the router because I've never had this problem before and nothing has changed. I'm not sure O_o what to do...

Morgan Evanar
Aug 14th, 2006, 05:03:35 PM
Access the web panel and see if you can create an FTP account or similar and find out if that works.

Khendon Sevon
Aug 14th, 2006, 08:55:04 PM
If all else fails, contact their tech support ;p try to use live chat or something where you can talk to a person and not have to wait for a response.

Lilaena De'Ville
Aug 15th, 2006, 01:33:59 PM
Originally posted by Morgan Evanar
Access the web panel and see if you can create an FTP account or similar and find out if that works.

Create new account: Yes
Access Directory: No

Error: Timeout detected!
Error: Could not retrieve directory listing
:(

Lilaena De'Ville
Aug 18th, 2006, 04:08:52 PM
Problem fixed, btw, thanks to Morgan. :glomp

Loklorien s'Ilancy
Aug 19th, 2006, 06:38:14 AM
Yay for happy endings :)